The global workflow management system market size is expected to reach USD 55.35 billion by 2028, registering a CAGR of 30.6% from 2021 to 2028, according to a study conducted by Grand View Research, Inc. The rising need for modernizing business processes along with the continued adoption of the latest technologies across various industries such as BFSI, healthcare, retail, IT and telecom, and transportation is anticipated to boost the demand for workflow management systems from 2021 to 2028. Workflow automation helps businesses in automating their daily processes and tasks, reducing human errors, and subsequently augmenting the revenues.
Further, the growing demand for enhanced and efficient operational solutions, which is leading to an increase in sophistication of solutions and services, is anticipated to drive the demand for workflow management systems. Furthermore, advantages offered by the systems, such as real-time tracking, less energy consumption, integrated processes, and data center consolidation, are estimated to drive the market growth. Organizations across the globe are focusing on increasing their business operations as they want to cater to the larger market, hence driving the need for workflow management systems.
The growing trend of remote working and collaborative approaches has resulted in an increased demand for solutions such as remote-ready workflow management and COVID-19 assessment tracker. The market players are trying to exploit this opportunity by offering tracking software and remote-ready workflow management systems as a part of their efforts to increase their customer base. For instance, in April 2020, Kissflow, a provider of workflow and business process management software, announced the launch of a COVID-19 self-assessment tracker app. This app enables organizations to check their employees periodically for COVID-19 symptoms. It also sends employees a list of risk assessment questions (suggested by the CDC (U.S.)) that helps determine an individual’s symptoms and identify appropriate medical care. Furthermore, during the same time, the company also announced the launch of the Remote Work Readiness Survey app, which helped organizations understand the feasibility of allowing employees to work remotely.
The rising adoption of automation and process management solutions across North America is expected to drive the growth of the regional market. Aggressive investments in information technology, a strong emphasis on digital transformation, and a growing preference for cloud technology across the region, particularly in Canada and the U.S., are also expected to contribute to the growth of the regional market over the forecast period.
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Workflow Management System Market Report Highlights
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Workflow Management System Market Segmentation
Grand View Research has segmented the global workflow management system market based on component, software, service, deployment, vertical, and region:
Workflow Management System Component Outlook (Revenue, USD Million, 2018 – 2028)
Workflow Management System Software Outlook (Revenue, USD Million, 2018 – 2028)
Workflow Management System Service Outlook (Revenue, USD Million, 2018 – 2028)
Workflow Management System Deployment Outlook (Revenue, USD Million, 2018 – 2028)
Workflow Management System Vertical Outlook (Revenue, USD Million, 2018 – 2028)
Workflow Management System Regional Outlook (Revenue, USD Million, 2018 – 2028)
List of Key Players of the Workflow Management System Market
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